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Email Etiquette

Part 3: Be Concise and Professional

By , About.com Guide

And Your Point Would Be...?

When possible, be brief. Most people don't have a lot of time to spend on email, so if you want your recipient to pay attention to your message, make sure you get to your point as quickly as possible. However, don't leave out important details. If providing a lot of background information will help the recipient answer your query, by all means, include it. You may even want to apologize for being so wordy at the beginning of the message.

Plz Don't Abbrvt.

My teenage nieces send me email using all sorts of abbreviations -- U instead of you, 2 instead of to or too, plz instead of please, and thanx instead of thanks. That's fine for personal email. Business email should be more formal. Of course, commonly used abbreviations such as Mr. and Mrs., FYI (for your information), inc., and etc. are fine.

What's In a Name?

Take a look at your email address. What does it say about you? Are you a sexymom@isp.com? Maybe. But do you want a prospective employer to think so? Consider getting a more formal address. Perhaps your first initial and last name would be good. If you're really attached to your address and don't want to change it, consider adding a second one for professional use only. If your ISP (Internet Service Provider) only provides a single address, look into getting a free account. If you're currently working, you may have a company email account. Do not use this address for job hunting purposes. Use a personal account only.

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Why Is Etiquette Important?
Manners and Tone
Spelling, Grammar, and Attachments

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